1. SHIPPING METHOD
We are shipping worldwide by international express such as FedEx, UPS, DHL, TNT, DPD, EMS, etc. If you are unable to find your country when you check out, please contact us.
2. PROCESSING TIME
Processing Time = Tailoring Time + Shipping Time
- Standard shipping(shipping cost is US$20), you will receive your dress in 14 to 25 days after payment.
- Rush order shipping(shipping cost is US$40), you will receive your dress in 9 to 14 days after payment.
If you need the dress urgently, please let us know the date of your party, we will put your order on our prior schedule and insure you receive it on time.
For some styles with complicated structure, beading and handwork, it may take a few more days for processing.
3. ORDER TRACKING
Once we ship the dress out, we will send you an email with the express company, a tracking number and estimated arrival date. You can track the parcel on the express company's website.
4. SHIPPING ADDRESS
We can ship to P.O. Boxes, but we recommend you to put a specific street address, which is faster and safer. Military addresses (APO, FPO) cannot be delivered. For the US territories, please leave a comment when you place the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.
Attention: Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.